Assessing the implementation level of business process re-engineering factors in Malaysian Islamic banks
The main objective of this study is to assess the level of implementation of BPR factors in Malaysian Islamic banks. BPR factors are ope-rationalized by change management, BPR strategy alignment, customer focus, management commitment, IT investment, and adequate financial resource. The study used...
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Main Authors: | Hasnan, Norlena, Ringim, Kabiru Jinjiri, Razalli, Mohd Rizal |
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Format: | Article |
Language: | English |
Published: |
Akademia Baru
2017
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Subjects: | |
Online Access: | http://repo.uum.edu.my/25836/1/ARBMS%207%201%202017%201%2012.pdf http://repo.uum.edu.my/25836/ http://www.akademiabaru.com/arbms.html |
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