An analysis of social media adoption and the level of interactions in Malaysian zakat institutions social media sites
The use of social media among organisations in Malaysia is increasing, in line with the enhancement of access to social media.Public institutions develop social media sites to improve customer service quality, build good relationships with customers and improving transparency.State zakat institutio...
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2017
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Online Access: | http://repo.uum.edu.my/24649/1/SICONSEM%202017%20267%20273.pdf http://repo.uum.edu.my/24649/ |
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