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Job characteristics, work involvement, and job performance of public servants

Purpose: The primary purpose of this study is to assess the predicting role of job characteristics on job performance. Dimensions in the job characteristics construct are skill variety, task identity, task significance, autonomy and feedback.Further, work involvement is tested as a mediator in the h...

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Main Authors: Johari, Johanim, Yahya, Khulida Kirana
Format: Article
Language:English
Published: Emerald Group Publishing Limited 2016
Subjects:
HD28 Management. Industrial Management
Online Access:http://repo.uum.edu.my/21265/1/EJTD%2040%207%202016%20554%20575.pdf
http://repo.uum.edu.my/21265/
http://doi.org/10.1108/EJTD-07-2015-0051
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spelling my.uum.repo.212652017-03-02T02:38:00Z http://repo.uum.edu.my/21265/ Job characteristics, work involvement, and job performance of public servants Johari, Johanim Yahya, Khulida Kirana HD28 Management. Industrial Management Purpose: The primary purpose of this study is to assess the predicting role of job characteristics on job performance. Dimensions in the job characteristics construct are skill variety, task identity, task significance, autonomy and feedback.Further, work involvement is tested as a mediator in the hypothesized link. Design/methodology/approach: A total of 256 public servants reported on their job characteristics and work involvement while supervisory ratings were used to assess their level of job performance. SPSS version 14 and AMOS 16 were used for statistical analyses of the data.A hypothesized structural equation model was tested to examine both direct and indirect influence of job characteristics on job performance.Findings: The findings revealed that task significance and feedback significantly influence job performance and the relationships are mediated by work involvement. Skill variety, however, has a significant and direct influence on public servants’ job performance.Research limitations/implications: The research results have provided support for the key theoretical propositions.Specifically, this study has managed to substantiate some empirical evidences in partial support of the job characteristics theory.Practical implications: As for practical implication, the significant and positive impact of skill variety, task significance and feedback on job performance suggests the importance of these job characteristics dimensions in promoting high level of job performance among public servants.Originality/value: This study aims to provide additional empirical evidence in support of the job characteristics theory.The theoretical framework of this study managed to substantiate empirical evidence in partial support of the job characteristics theory. Emerald Group Publishing Limited 2016 Article PeerReviewed application/pdf en http://repo.uum.edu.my/21265/1/EJTD%2040%207%202016%20554%20575.pdf Johari, Johanim and Yahya, Khulida Kirana (2016) Job characteristics, work involvement, and job performance of public servants. European Journal of Training and Development, 40 (7). pp. 554-575. ISSN 2046-9012 http://doi.org/10.1108/EJTD-07-2015-0051 doi:10.1108/EJTD-07-2015-0051
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Johari, Johanim
Yahya, Khulida Kirana
Job characteristics, work involvement, and job performance of public servants
description Purpose: The primary purpose of this study is to assess the predicting role of job characteristics on job performance. Dimensions in the job characteristics construct are skill variety, task identity, task significance, autonomy and feedback.Further, work involvement is tested as a mediator in the hypothesized link. Design/methodology/approach: A total of 256 public servants reported on their job characteristics and work involvement while supervisory ratings were used to assess their level of job performance. SPSS version 14 and AMOS 16 were used for statistical analyses of the data.A hypothesized structural equation model was tested to examine both direct and indirect influence of job characteristics on job performance.Findings: The findings revealed that task significance and feedback significantly influence job performance and the relationships are mediated by work involvement. Skill variety, however, has a significant and direct influence on public servants’ job performance.Research limitations/implications: The research results have provided support for the key theoretical propositions.Specifically, this study has managed to substantiate some empirical evidences in partial support of the job characteristics theory.Practical implications: As for practical implication, the significant and positive impact of skill variety, task significance and feedback on job performance suggests the importance of these job characteristics dimensions in promoting high level of job performance among public servants.Originality/value: This study aims to provide additional empirical evidence in support of the job characteristics theory.The theoretical framework of this study managed to substantiate empirical evidence in partial support of the job characteristics theory.
format Article
author Johari, Johanim
Yahya, Khulida Kirana
author_facet Johari, Johanim
Yahya, Khulida Kirana
author_sort Johari, Johanim
title Job characteristics, work involvement, and job performance of public servants
title_short Job characteristics, work involvement, and job performance of public servants
title_full Job characteristics, work involvement, and job performance of public servants
title_fullStr Job characteristics, work involvement, and job performance of public servants
title_full_unstemmed Job characteristics, work involvement, and job performance of public servants
title_sort job characteristics, work involvement, and job performance of public servants
publisher Emerald Group Publishing Limited
publishDate 2016
url http://repo.uum.edu.my/21265/1/EJTD%2040%207%202016%20554%20575.pdf
http://repo.uum.edu.my/21265/
http://doi.org/10.1108/EJTD-07-2015-0051
_version_ 1644283188646772736
score 13.211869

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