Consequences of service quality in the insurance industry: A case study on Saudi Arabia insurance industry
This study investigated the consequences of service quality in the insurance industry and attempted to examine a well-established association between service quality, customer satisfaction and customer loyalty that has been investigated thoroughly in literature concerning the topic in different coun...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Medwell Journals
2016
|
| Subjects: | |
| Online Access: | http://repo.uum.edu.my/18232/1/IBM%2010%203%202016%20209-217.pdf http://repo.uum.edu.my/18232/ http://medwelljournals.com/abstract/?doi=ibm.2016.209.217 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|