Key performance indicators in some selected Malaysian small medium hotel industry

In recent years, performance measurement systems (PMS) have received much attention from researchers and practitioners.However, prior literature more focus on the PMS in large corporation, and, very little research done in small medium enterprises (SME).This paper reports the results of an empirical...

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Bibliographic Details
Main Authors: Mohamed, Rapiah, Muhammad Jamil, Che Zuriana
Format: Conference or Workshop Item
Language:English
Published: 2014
Subjects:
Online Access:http://repo.uum.edu.my/17385/1/IMAC%2035-54.pdf
http://repo.uum.edu.my/17385/
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