The relationship between management practices and job satisfaction: The case of assistant registrars at public institutions of higher learning in northern region Malaysia
Universities were known as the production of qualified manpower.This is a view we have already encountered,in which universities are seen as a process or in which students count as ‘products’, as output and having a utility value on the labor market.Consequently, the institutional require hard worki...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
2006
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/14246/1/11%20Abd.%20Rahim.pdf http://repo.uum.edu.my/14246/ http://www.hraljournal.com/ |
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| Summary: | Universities were known as the production of qualified manpower.This is a view we have already encountered,in which universities are seen as a process or in which students count as ‘products’, as output and having a utility value on the labor market.Consequently, the institutional require hard working, high commitment and competent staff
members in order to deliver the services to their customers.Therefore, the purpose of the study is to examine empirically the relationship between management practices on job satisfaction among middle level management at public institutions of higher learning in northern region in Malaysia. Specifically, the dimension of management
practices examined was leadership practices, communication practices and decision making practices.The respondents of the study are 133 management and professional staff members of various service schemes in grade 41 (under
Malaysian Remuneration Scheme).The data were analyzed through descriptive analysis, ANOVA, T-test, Pearson Correlation and Multiple Regression by using SPSS Version 14.0. Suggestions for further research and recommendation for decision makers have been forwarded. |
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