Towards effective worker grievance handling: some reflections

This paper seeks to provide a comprehension of Worker Grievance Handling(WGH) which is a crucial aspect of human resource management and industrial relations in an industrializing country in the new millennium. WGH is meant for accepting and resolving grievances of workers with the purpose of enhan...

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Bibliographic Details
Main Authors: Opatha, H.H.D.N.P., Ismail, Zakaria
Format: Article
Language:English
Published: Universiti Utara Malaysia 2001
Subjects:
Online Access:http://repo.uum.edu.my/104/1/Zakaria_Ismail.pdf
http://repo.uum.edu.my/104/
http://ijms.uum.edu.my
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