Cover Image

Factors affecting employees’ performance: the case of telecommunication company, Jordan

Nowadays, the phenomenon of employee performance become a major concern for management around the world as it is a key element which influence organizational effectiveness and competitiveness in era of technological advancement. In understanding these key elements towards achieving success throughou...

Full description

Saved in:
Bibliographic Details
Main Author: Abdelqader Abdelal, Anas Mohammad
Format: Thesis
Language:English
English
English
Published: 2019
Subjects:
HF5549-5549.5 Personnel Management. Employment
Online Access:https://etd.uum.edu.my/8893/1/S822948_01.pdf
https://etd.uum.edu.my/8893/2/S822948_02.pdf
https://etd.uum.edu.my/8893/3/822948%20REFERENCES.docx
https://etd.uum.edu.my/8893/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uum.etd.8893
record_format eprints
spelling my.uum.etd.88932022-08-08T03:28:54Z https://etd.uum.edu.my/8893/ Factors affecting employees’ performance: the case of telecommunication company, Jordan Abdelqader Abdelal, Anas Mohammad HF5549-5549.5 Personnel Management. Employment Nowadays, the phenomenon of employee performance become a major concern for management around the world as it is a key element which influence organizational effectiveness and competitiveness in era of technological advancement. In understanding these key elements towards achieving success throughout the emergence of globalization, the main objective of this study is to analyze the relationship between workload, role conflict, supervisor support and co-worker support with employee performance among telecommunication employees, Jordan. Data was collected using questionnaire through convenience sampling technique. Total 285 questionnaires distributed to the employees; however, only 119 questionnaires have been successfully collected, and further used for the data analysis. For data analysis; SPSS version 25.0 has been used. From the research findings, it revealed that three (3) out of four variables having significant relationship with the employee performance, which are role conflict, supervisor support and co-worker support. As a recommendation, Telecommunication Company in Jordon need to ensure that all three variables (role conflict, supervisor support and co-worker support) which have significant relationship with the performance need to be managed successfully as to boost up their employees’ performance. 2019 Thesis NonPeerReviewed text en https://etd.uum.edu.my/8893/1/S822948_01.pdf text en https://etd.uum.edu.my/8893/2/S822948_02.pdf text en https://etd.uum.edu.my/8893/3/822948%20REFERENCES.docx Abdelqader Abdelal, Anas Mohammad (2019) Factors affecting employees’ performance: the case of telecommunication company, Jordan. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
English
topic HF5549-5549.5 Personnel Management. Employment
spellingShingle HF5549-5549.5 Personnel Management. Employment
Abdelqader Abdelal, Anas Mohammad
Factors affecting employees’ performance: the case of telecommunication company, Jordan
description Nowadays, the phenomenon of employee performance become a major concern for management around the world as it is a key element which influence organizational effectiveness and competitiveness in era of technological advancement. In understanding these key elements towards achieving success throughout the emergence of globalization, the main objective of this study is to analyze the relationship between workload, role conflict, supervisor support and co-worker support with employee performance among telecommunication employees, Jordan. Data was collected using questionnaire through convenience sampling technique. Total 285 questionnaires distributed to the employees; however, only 119 questionnaires have been successfully collected, and further used for the data analysis. For data analysis; SPSS version 25.0 has been used. From the research findings, it revealed that three (3) out of four variables having significant relationship with the employee performance, which are role conflict, supervisor support and co-worker support. As a recommendation, Telecommunication Company in Jordon need to ensure that all three variables (role conflict, supervisor support and co-worker support) which have significant relationship with the performance need to be managed successfully as to boost up their employees’ performance.
format Thesis
author Abdelqader Abdelal, Anas Mohammad
author_facet Abdelqader Abdelal, Anas Mohammad
author_sort Abdelqader Abdelal, Anas Mohammad
title Factors affecting employees’ performance: the case of telecommunication company, Jordan
title_short Factors affecting employees’ performance: the case of telecommunication company, Jordan
title_full Factors affecting employees’ performance: the case of telecommunication company, Jordan
title_fullStr Factors affecting employees’ performance: the case of telecommunication company, Jordan
title_full_unstemmed Factors affecting employees’ performance: the case of telecommunication company, Jordan
title_sort factors affecting employees’ performance: the case of telecommunication company, jordan
publishDate 2019
url https://etd.uum.edu.my/8893/1/S822948_01.pdf
https://etd.uum.edu.my/8893/2/S822948_02.pdf
https://etd.uum.edu.my/8893/3/822948%20REFERENCES.docx
https://etd.uum.edu.my/8893/
_version_ 1740828430866317312
score 13.211869

Similar Items