The mediating effect of innovation on the relationship between TQM and organizational performance in Saudi public higher education colleges
The purpose of this study was to investigate the relationship between total quality management (TQM); innovation (INV) and organizational performance (OP) in i higher education institutions (HEis) in Saudi. The TQM core elements included leadership commitment, strategic planning, continuous improve...
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| Format: | Thesis |
| Language: | English English English |
| Published: |
2017
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| Online Access: | https://etd.uum.edu.my/8807/1/s93903_01.pdf https://etd.uum.edu.my/8807/2/s93903_02.pdf https://etd.uum.edu.my/8807/3/s93903_references.docx https://etd.uum.edu.my/8807/ |
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