Staff View: The relationship between workplace stress and employee engagement in the fast-food industry: The role of organizational commitment as the mediator

The relationship between workplace stress and employee engagement in the fast-food industry: The role of organizational commitment as the mediator

Organizational Commitment and Employee Engagement are among the important issues that need to be addressed by organizations and researchers to understand the impacts affecting them. Currently, organizational commitment and employee engagement are the challenges to be overcome by most of the organiza...

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Main Author:	Farah Syazwin, Mohd Sabri
Format:	Thesis
Language:	English English
Published:	2018
Subjects:	HF5548.7-5548.85 Industrial Psychology HF5549-5549.5 Personnel Management. Employment
Online Access:	https://etd.uum.edu.my/7294/1/s820147_01.pdf https://etd.uum.edu.my/7294/2/s820147_02.pdf https://etd.uum.edu.my/7294/
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id	my.uum.etd.7294
record_format	eprints
spelling	my.uum.etd.72942021-08-09T07:20:05Z https://etd.uum.edu.my/7294/ The relationship between workplace stress and employee engagement in the fast-food industry: The role of organizational commitment as the mediator Farah Syazwin, Mohd Sabri HF5548.7-5548.85 Industrial Psychology HF5549-5549.5 Personnel Management. Employment Organizational Commitment and Employee Engagement are among the important issues that need to be addressed by organizations and researchers to understand the impacts affecting them. Currently, organizational commitment and employee engagement are the challenges to be overcome by most of the organizations. Thus, to gain better understanding on these issues, this particular study identified the factors influencing organizational commitment and employee engagement. The main purposes of this study were to examine the effects of workplace stress towards organizational commitment and employee engagement and also to investigate organizational commitment as the mediator, affecting the levels of employee engagement among staffs of the fast food restaurants in Pulau Pinang. In the data collection process, 155 sets of questionnaires were distributed to all staff of fast-food restaurants in Pulau Pinang and 150 questionnaires were returned with the response rate of 96.8%. All the data were analyzed by using IBM SPSS version 20. The results, obtained through Pearson Correlation analysis, Linear Correlation analysis and Multiple Regression analysis indicated that workplace stress had a relationship with organizational commitment and employee engagement. These findings provided useful information for the fast food restaurant management regarding all the aspects of employees especially in managing their stress in the workplace that affecting their performance in the organization. 2018 Thesis NonPeerReviewed text en https://etd.uum.edu.my/7294/1/s820147_01.pdf text en https://etd.uum.edu.my/7294/2/s820147_02.pdf Farah Syazwin, Mohd Sabri (2018) The relationship between workplace stress and employee engagement in the fast-food industry: The role of organizational commitment as the mediator. Masters thesis, Universiti Utara Malaysia.
institution	Universiti Utara Malaysia
building	UUM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Utara Malaysia
content_source	UUM Electronic Theses
url_provider	http://etd.uum.edu.my/
language	English English
topic	HF5548.7-5548.85 Industrial Psychology HF5549-5549.5 Personnel Management. Employment
spellingShingle	HF5548.7-5548.85 Industrial Psychology HF5549-5549.5 Personnel Management. Employment Farah Syazwin, Mohd Sabri The relationship between workplace stress and employee engagement in the fast-food industry: The role of organizational commitment as the mediator
description	Organizational Commitment and Employee Engagement are among the important issues that need to be addressed by organizations and researchers to understand the impacts affecting them. Currently, organizational commitment and employee engagement are the challenges to be overcome by most of the organizations. Thus, to gain better understanding on these issues, this particular study identified the factors influencing organizational commitment and employee engagement. The main purposes of this study were to examine the effects of workplace stress towards organizational commitment and employee engagement and also to investigate organizational commitment as the mediator, affecting the levels of employee engagement among staffs of the fast food restaurants in Pulau Pinang. In the data collection process, 155 sets of questionnaires were distributed to all staff of fast-food restaurants in Pulau Pinang and 150 questionnaires were returned with the response rate of 96.8%. All the data were analyzed by using IBM SPSS version 20. The results, obtained through Pearson Correlation analysis, Linear Correlation analysis and Multiple Regression analysis indicated that workplace stress had a relationship with organizational commitment and employee engagement. These findings provided useful information for the fast food restaurant management regarding all the aspects of employees especially in managing their stress in the workplace that affecting their performance in the organization.
format	Thesis
author	Farah Syazwin, Mohd Sabri
author_facet	Farah Syazwin, Mohd Sabri
author_sort	Farah Syazwin, Mohd Sabri
title	The relationship between workplace stress and employee engagement in the fast-food industry: The role of organizational commitment as the mediator
title_short	The relationship between workplace stress and employee engagement in the fast-food industry: The role of organizational commitment as the mediator
title_full	The relationship between workplace stress and employee engagement in the fast-food industry: The role of organizational commitment as the mediator
title_fullStr	The relationship between workplace stress and employee engagement in the fast-food industry: The role of organizational commitment as the mediator
title_full_unstemmed	The relationship between workplace stress and employee engagement in the fast-food industry: The role of organizational commitment as the mediator
title_sort	relationship between workplace stress and employee engagement in the fast-food industry: the role of organizational commitment as the mediator
publishDate	2018
url	https://etd.uum.edu.my/7294/1/s820147_01.pdf https://etd.uum.edu.my/7294/2/s820147_02.pdf https://etd.uum.edu.my/7294/
_version_	1707768027901067264
score	13.211869

The relationship between workplace stress and employee engagement in the fast-food industry: The role of organizational commitment as the mediator

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