Determinants of total quality management in the Saudi public hospital : the moderating impact of knowledge management

Public hospitals in Saudi Arabia were undergoing tremendous pressure from the government and also public to improve their level of quality services. Hence, this study is undertaken as an effort to examine the factors that influence total quality management (TQM) practices in Saudi Arabia public hosp...

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主要作者: Al Ghamdi, Abdul Rahman Ahmad
格式: Thesis
语言:English
English
出版: 2017
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在线阅读:http://etd.uum.edu.my/7154/
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