BPR For Total Warranty Return Management : Frazier (M) Sdn. Bhd
This is a case study project on the BPR for the Total Warranty Return Management at Frazier (M) Sdn Bhd. The BPR in this project is to reengineer the current process with the usage of information technology, and the Japanese Management system, 5s and Kanban. Information technology involved developin...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English |
| Published: |
2001
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| Subjects: | |
| Online Access: | http://etd.uum.edu.my/360/1/Ng_Beng_Hiang%2C_2001.pdf http://etd.uum.edu.my/360/2/1.Ng_Beng_Hiang%2C_2001.pdf http://etd.uum.edu.my/360/ |
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