Cover Image

The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department

Police work is highly stressful, since it is one of the few occupations where employees are asked continually to face physical dangers and to put their lives on the line at any time. The aim of this study was determine relationship between stress and workload, working environment and personal confli...

Full description

Saved in:
Bibliographic Details
Main Author: Maghenthiran, Vagine
Format: Thesis
Language:English
English
Published: 2016
Subjects:
HF5548.7-5548.85 Industrial Psychology
Online Access:http://etd.uum.edu.my/5990/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uum.etd.5990
record_format eprints
spelling my.uum.etd.59902021-04-06T06:17:36Z http://etd.uum.edu.my/5990/ The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department Maghenthiran, Vagine HF5548.7-5548.85 Industrial Psychology Police work is highly stressful, since it is one of the few occupations where employees are asked continually to face physical dangers and to put their lives on the line at any time. The aim of this study was determine relationship between stress and workload, working environment and personal conflict. This quantitative study was conducted among police officers at Police Department of Johor Bahru South District. 297 questionnaires were successfully collected from the police officers to examine the level of stress and the most dominant factors that influenced stress among police officers. Data were analyzed using Statistical package for the Social Sciences (SPSS) version 19. The findings from the analysis showed that majority of the respondents experienced moderate to high level of stress. Report also showed that workload and staff shortage (76.2%) were the most dominant factors that caused stress among police officers. Meanwhile, unhealthy working environment such as excessive administration and add hock duties, constant changes in policy and legislation, staff shortage overall, unequal sharing of work legislative and inconsistent leadership style reported 58.6% impact on the level of stress. Personal conflict (62%) which include family problems, economic problems and personality was found to have moderate impact in stress level. Future studies should look at a wider coverage and should compare stress between police officers in rural and urban areas. 2016 Thesis NonPeerReviewed text en /5990/1/s810207_01.pdf text en /5990/2/s810207_02.pdf Maghenthiran, Vagine (2016) The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic HF5548.7-5548.85 Industrial Psychology
spellingShingle HF5548.7-5548.85 Industrial Psychology
Maghenthiran, Vagine
The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
description Police work is highly stressful, since it is one of the few occupations where employees are asked continually to face physical dangers and to put their lives on the line at any time. The aim of this study was determine relationship between stress and workload, working environment and personal conflict. This quantitative study was conducted among police officers at Police Department of Johor Bahru South District. 297 questionnaires were successfully collected from the police officers to examine the level of stress and the most dominant factors that influenced stress among police officers. Data were analyzed using Statistical package for the Social Sciences (SPSS) version 19. The findings from the analysis showed that majority of the respondents experienced moderate to high level of stress. Report also showed that workload and staff shortage (76.2%) were the most dominant factors that caused stress among police officers. Meanwhile, unhealthy working environment such as excessive administration and add hock duties, constant changes in policy and legislation, staff shortage overall, unequal sharing of work legislative and inconsistent leadership style reported 58.6% impact on the level of stress. Personal conflict (62%) which include family problems, economic problems and personality was found to have moderate impact in stress level. Future studies should look at a wider coverage and should compare stress between police officers in rural and urban areas.
format Thesis
author Maghenthiran, Vagine
author_facet Maghenthiran, Vagine
author_sort Maghenthiran, Vagine
title The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
title_short The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
title_full The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
title_fullStr The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
title_full_unstemmed The relationship between workload, work environment, personal conflict and stress among police officers at Johor Bahru South District Police Department
title_sort relationship between workload, work environment, personal conflict and stress among police officers at johor bahru south district police department
publishDate 2016
url http://etd.uum.edu.my/5990/
_version_ 1696978303283363840
score 13.211869

Similar Items