Web-Based Customer Relationship Management
The aim of this project is to develop a prototype of Web-based Customer Relationship Management (CRM) application for an e-commerce company. This application will help to assist in meeting the information requirements of the sales agents in e-commerce business to automate sales, marketing, customer...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English |
| Published: |
2001
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| Subjects: | |
| Online Access: | http://etd.uum.edu.my/448/1/Umadevi_Marappan%2C_2001.pdf http://etd.uum.edu.my/448/2/1.Umadevi_Marappan%2C_2001.pdf http://etd.uum.edu.my/448/ |
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