Mediating role of customer satisfaction on service quality and customer loyalty in grocery store in shopping malls in Saudi Arabia
With a robust economic growth and a young population, Saudi Arabia is presently witnessing a high consumer‟s demand in the food and grocery sector. This has led to a transformation of its retailing industries from the aspect of small and unorganised markets to palatial grocery stalls in the shopping...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2014
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| Online Access: | https://etd.uum.edu.my/4331/1/s91961.pdf https://etd.uum.edu.my/4331/2/s91961_abstract.pdf https://etd.uum.edu.my/4331/ |
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