Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia

This study discusses mainly about factor influencing sales performance especially in medical organization. This study aims to develop an understanding of the role of Emotional Intelligence in the work place setting especially in the business environment. Ninety three questionnaires were returned to...

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Main Author: Fauzan, Radhy
Format: Thesis
Language:English
English
Published: 2011
Subjects:
Online Access:http://etd.uum.edu.my/2864/1/Radhy_Fauzan.pdf
http://etd.uum.edu.my/2864/2/1.Radhy_Fauzan.pdf
http://etd.uum.edu.my/2864/
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spelling my.uum.etd.28642016-04-18T07:23:45Z http://etd.uum.edu.my/2864/ Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia Fauzan, Radhy BF Psychology This study discusses mainly about factor influencing sales performance especially in medical organization. This study aims to develop an understanding of the role of Emotional Intelligence in the work place setting especially in the business environment. Ninety three questionnaires were returned to which descriptive statistics was used to verify the demographic variables of the participants. Pearson correlation was conducted on the independent variable which is (emotional intelligence) and dependent variables (sale performance). The results revealed that there was a significant relationship between emotional intelligence and sale persons’ performance. Therefore, the result of this study contributed to need for developing training intervention based on emotional intelligence model, and finally more recommendations were also being discussed. 2011 Thesis NonPeerReviewed application/pdf en http://etd.uum.edu.my/2864/1/Radhy_Fauzan.pdf application/pdf en http://etd.uum.edu.my/2864/2/1.Radhy_Fauzan.pdf Fauzan, Radhy (2011) Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia. Masters thesis, Universiti Utara Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Electronic Theses
url_provider http://etd.uum.edu.my/
language English
English
topic BF Psychology
spellingShingle BF Psychology
Fauzan, Radhy
Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
description This study discusses mainly about factor influencing sales performance especially in medical organization. This study aims to develop an understanding of the role of Emotional Intelligence in the work place setting especially in the business environment. Ninety three questionnaires were returned to which descriptive statistics was used to verify the demographic variables of the participants. Pearson correlation was conducted on the independent variable which is (emotional intelligence) and dependent variables (sale performance). The results revealed that there was a significant relationship between emotional intelligence and sale persons’ performance. Therefore, the result of this study contributed to need for developing training intervention based on emotional intelligence model, and finally more recommendations were also being discussed.
format Thesis
author Fauzan, Radhy
author_facet Fauzan, Radhy
author_sort Fauzan, Radhy
title Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_short Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_full Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_fullStr Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_full_unstemmed Emotional Intelligence as a Factor Influencing Sales Persons Performance in Indonesia
title_sort emotional intelligence as a factor influencing sales persons performance in indonesia
publishDate 2011
url http://etd.uum.edu.my/2864/1/Radhy_Fauzan.pdf
http://etd.uum.edu.my/2864/2/1.Radhy_Fauzan.pdf
http://etd.uum.edu.my/2864/
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score 13.211869