Enhanced balanced scorecard framework for performance evaluation of universities
This paper aims to develop an enhanced framework to evaluate the performance of universities based on the balanced scorecard (BSC). The BSC framework could not make comprehensive attention to the key stakeholders, such as employees and natural environment. Moreover, it has some scarcity on a methodo...
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Main Authors: | Jalaliyoon, Neda, Abu Bakar, Nooh, Mohd. Mahdzir, Akbariah |
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Format: | Article |
Published: |
Inderscience Publishers
2020
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Online Access: | http://eprints.utm.my/id/eprint/91887/ http://dx.doi.org/10.1504/IJSSS.2020.112405 |
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