How to enhance performance of universities by implementing balanced scorecard with using FDM and ANP

The present research recommended balanced scorecard (BSC) framework to appraise the performance of the universities. As the original model of balanced scorecard has four perspectives in order to implement BSC in present research the same model with " financial perspective " , " custom...

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Bibliographic Details
Main Authors: Jalaliyoon, Neda, Abu Bakar, Nooh, Mohammadi, Hamed Taherdoost
Format: Article
Published: World Academy of Science, Engineering and Technology 2015
Subjects:
Online Access:http://eprints.utm.my/id/eprint/60266/
https://waset.org/
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