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Does TQM influence employees' job satisfaction? an empirical case analysis

This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative study. Therefore...

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Main Authors: Ooi, K. B., Abu Bakar, Nooh, Arumugam, V., Vellapan, L., Loke, A. K. Y.
Format: Article
Published: Emerald Group Publishing Limited 2007
Subjects:
TP Chemical technology
Online Access:http://eprints.utm.my/id/eprint/8693/
http://dx.doi.org/10.1108/02656710710720330
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spelling my.utm.86932017-10-23T08:06:50Z http://eprints.utm.my/id/eprint/8693/ Does TQM influence employees' job satisfaction? an empirical case analysis Ooi, K. B. Abu Bakar, Nooh Arumugam, V. Vellapan, L. Loke, A. K. Y. TP Chemical technology This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative study. Therefore, the proposed model was developed with the intention of examining this relationship. Emerald Group Publishing Limited 2007 Article PeerReviewed Ooi, K. B. and Abu Bakar, Nooh and Arumugam, V. and Vellapan, L. and Loke, A. K. Y. (2007) Does TQM influence employees' job satisfaction? an empirical case analysis. International Journal of Quality and Reliability Management, 24 (1). pp. 62-77. ISSN 0265-671X http://dx.doi.org/10.1108/02656710710720330 10.1108/02656710710720330
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic TP Chemical technology
spellingShingle TP Chemical technology
Ooi, K. B.
Abu Bakar, Nooh
Arumugam, V.
Vellapan, L.
Loke, A. K. Y.
Does TQM influence employees' job satisfaction? an empirical case analysis
description This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative study. Therefore, the proposed model was developed with the intention of examining this relationship.
format Article
author Ooi, K. B.
Abu Bakar, Nooh
Arumugam, V.
Vellapan, L.
Loke, A. K. Y.
author_facet Ooi, K. B.
Abu Bakar, Nooh
Arumugam, V.
Vellapan, L.
Loke, A. K. Y.
author_sort Ooi, K. B.
title Does TQM influence employees' job satisfaction? an empirical case analysis
title_short Does TQM influence employees' job satisfaction? an empirical case analysis
title_full Does TQM influence employees' job satisfaction? an empirical case analysis
title_fullStr Does TQM influence employees' job satisfaction? an empirical case analysis
title_full_unstemmed Does TQM influence employees' job satisfaction? an empirical case analysis
title_sort does tqm influence employees' job satisfaction? an empirical case analysis
publisher Emerald Group Publishing Limited
publishDate 2007
url http://eprints.utm.my/id/eprint/8693/
http://dx.doi.org/10.1108/02656710710720330
_version_ 1643645047791419392
score 13.211869

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