Does TQM influence employees' job satisfaction? an empirical case analysis
This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative study. Therefore...
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| Main Authors: | , , , , |
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| Format: | Article |
| Published: |
Emerald Group Publishing Limited
2007
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/8693/ http://dx.doi.org/10.1108/02656710710720330 |
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