Future research on dimensions of e-service quality in interactive health portals: the relevancy of actor network theory
Today, the interaction between patients and Interactive Health Portals IHPs is one of the hot topics of e-health domains. Online Health Organisations OHOs try to improve the quality of their online services to increase patients' demand. However, Malaysian OHOs are far from achieving from this t...
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| Format: | Article |
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IGI Global
2013
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| Online Access: | http://eprints.utm.my/id/eprint/40318/ http://dx.doi.org/10.4018/ijantti.2013100101 |
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