An initial framework for interactive health portals; using actor network theory

Today, the interaction between patients and Interactive Health Portals (IHPs) is one of the hot topics of e-health domains. Online health care providers try to improve the quality of their online services to increase patients' attraction, trust and loyalty. Dimensions of e-service quality (eSQ)...

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Bibliographic Details
Main Authors: Foroutani, Saman, A. Iahad, Noorminshah, Abdul Rahman, Azizah
Format: Conference or Workshop Item
Published: 2013
Subjects:
Online Access:http://eprints.utm.my/id/eprint/37240/
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