Influence of soft elements on KM implementation in Malaysian higher learning institutions

Knowledge Management (KM) is an approach in identifying, acquiring, applying, sharing, creating, developing, preserving and measuring the knowledge of the organization. However, recent global analyses of such KM initiatives highlight the fact that not all of them are necessarily successful. The reas...

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Main Authors: Yip, Mum Wai, Lau, Dominic Hoe Chai, Songip, Ahmad Rahman
Format: Article
Published: The Leadership Alliance Inc. 2010
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Online Access:http://eprints.utm.my/id/eprint/37841/
http://www.tlainc.com/articl233.htm
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spelling my.utm.378412017-02-15T01:19:01Z http://eprints.utm.my/id/eprint/37841/ Influence of soft elements on KM implementation in Malaysian higher learning institutions Yip, Mum Wai Lau, Dominic Hoe Chai Songip, Ahmad Rahman HD30.2 Knowledge management Knowledge Management (KM) is an approach in identifying, acquiring, applying, sharing, creating, developing, preserving and measuring the knowledge of the organization. However, recent global analyses of such KM initiatives highlight the fact that not all of them are necessarily successful. The reason is due to the efforts on technology. Practitioners are now realizing the importance of the soft aspects of KM initiatives. Moreover, there is an organizational lack of data and information on the soft elements of critical success factors of KM. The main purpose of this study is to examine the relationship between the soft elements of critical success factors and KM perceived benefits. This study was accomplished through questionnaires that surveyed 99 higher learning institutions that are located in the Malaysia. Findings revealed that organizational culture and top management leadership have a positive relationship with the perceived benefits of KM. The Leadership Alliance Inc. 2010-09 Article PeerReviewed Yip, Mum Wai and Lau, Dominic Hoe Chai and Songip, Ahmad Rahman (2010) Influence of soft elements on KM implementation in Malaysian higher learning institutions. Journal of Knowledge Management Practice, 11 (3). pp. 1-9. ISSN 1705-9232 http://www.tlainc.com/articl233.htm
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic HD30.2 Knowledge management
spellingShingle HD30.2 Knowledge management
Yip, Mum Wai
Lau, Dominic Hoe Chai
Songip, Ahmad Rahman
Influence of soft elements on KM implementation in Malaysian higher learning institutions
description Knowledge Management (KM) is an approach in identifying, acquiring, applying, sharing, creating, developing, preserving and measuring the knowledge of the organization. However, recent global analyses of such KM initiatives highlight the fact that not all of them are necessarily successful. The reason is due to the efforts on technology. Practitioners are now realizing the importance of the soft aspects of KM initiatives. Moreover, there is an organizational lack of data and information on the soft elements of critical success factors of KM. The main purpose of this study is to examine the relationship between the soft elements of critical success factors and KM perceived benefits. This study was accomplished through questionnaires that surveyed 99 higher learning institutions that are located in the Malaysia. Findings revealed that organizational culture and top management leadership have a positive relationship with the perceived benefits of KM.
format Article
author Yip, Mum Wai
Lau, Dominic Hoe Chai
Songip, Ahmad Rahman
author_facet Yip, Mum Wai
Lau, Dominic Hoe Chai
Songip, Ahmad Rahman
author_sort Yip, Mum Wai
title Influence of soft elements on KM implementation in Malaysian higher learning institutions
title_short Influence of soft elements on KM implementation in Malaysian higher learning institutions
title_full Influence of soft elements on KM implementation in Malaysian higher learning institutions
title_fullStr Influence of soft elements on KM implementation in Malaysian higher learning institutions
title_full_unstemmed Influence of soft elements on KM implementation in Malaysian higher learning institutions
title_sort influence of soft elements on km implementation in malaysian higher learning institutions
publisher The Leadership Alliance Inc.
publishDate 2010
url http://eprints.utm.my/id/eprint/37841/
http://www.tlainc.com/articl233.htm
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score 13.211869