Human factor issue in quality management

Quality management is very important in every business to ensure success of the business. As promoted by many quality experts, people are the most important factor in assuring quality of products and services. Managing human factors has significant impact on the quality performance of an organizatio...

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Bibliographic Details
Main Authors: Md. Daud, Mohd. Yusof, Jamaludin, Khairur Rijal, Ramanra, Jeyanthi Vengatta
Format: Article
Language:English
Published: Penerbit UTM Press 2012
Subjects:
Online Access:http://eprints.utm.my/id/eprint/30508/1/MohdYusofMd2012_Humanfactorissueinqualitymanagement.pdf
http://eprints.utm.my/id/eprint/30508/
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