Soft Skills of Tourism Frontliners Workers in Melaka

This exploratory study aims to identify the need of generic skills in the tourism industry in Melaka. The subjects consist of 70 front liners, male (N=29) and female (N= 41) who work at recreational and hotel sectors in Melaka. Subjects responded to the Social Inventory for Melaka Tourism Sector (In...

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Main Authors: Syed Najmuddin, Syed Hassan, Mohd Fauzi, Kamarud-din, Muhd Akmal Noor, Rajikon, Rosli, Saadan, Ahmad Rozelan, Yunus, Amir, Aris, Ramlee, Mustapha, Mustafa, Omar
Format: Article
Language:English
Published: Penerbit Universiti Teknikal Malaysia Melaka 2010
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Online Access:http://eprints.utem.edu.my/id/eprint/4934/1/SOFT_SKILLS_OF_TOURISM_FRONTLINERS_WORKERS_IN.pdf
http://eprints.utem.edu.my/id/eprint/4934/
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