Identifying aesthetic quality attributes using Kano model: Case study of Malay women’s office outfit design

The purpose of this study was to use the Kano model to prioritize the aesthetic quality attributes of modern Malay women’s office outfits that have significant effect on customer satisfaction using the Kano model. It is a systematic approach to categorize the customer requirements through a preferen...

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Bibliographic Details
Main Authors: Akmal, Suriati, Hambali, Ruzy Haryati, Kamalrudin, Massila, Tormudzi, Umi NurNajeha, Hakimi, Halimatun
Format: Article
Language:English
Published: Penerbit UTHM 2023
Online Access:http://eprints.utem.edu.my/id/eprint/27475/2/0065531072023270.PDF
http://eprints.utem.edu.my/id/eprint/27475/
https://publisher.uthm.edu.my/ojs/index.php/IJSCET/article/view/13678
https://doi.org/10.30880/ijscet.2023.14.02.017
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