Online social networking websites in innovation capability and hotels’ performance in Malaysia

Purpose – The purpose of this study is to examine the role of social network websites (SNWs) on hotels’ performance through innovation, especially in emerging countries, which is still lacking. Design/methodology/approach – A survey was randomly distributed to 219 of 4- and 5-star hotels in Malaysia...

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Bibliographic Details
Main Authors: Al-Shami, Samer Ali Hussein, Al Hammadi, Abdulla, Abdul Raheem, Hayder Adil, Al-Hammadi, Abdul Hadi, Abdul Rashid, Nurulizwa, Ali Alhammadi, Dheyab Eissa Badr
Format: Article
Language:English
Published: Emerald Group Publishing Ltd 2021
Online Access:http://eprints.utem.edu.my/id/eprint/26121/2/10-1108_JHTT-10-2018-0107.PDF
http://eprints.utem.edu.my/id/eprint/26121/
https://www.emerald.com/insight/content/doi/10.1108/JHTT-10-2018-0107/full/html
https://doi.org/10.1108/JHTT-10-2018-0107
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