Online social networking websites in innovation capability and hotels’ performance in Malaysia
Purpose – The purpose of this study is to examine the role of social network websites (SNWs) on hotels’ performance through innovation, especially in emerging countries, which is still lacking. Design/methodology/approach – A survey was randomly distributed to 219 of 4- and 5-star hotels in Malaysia...
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Main Authors: | , , , , , |
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Format: | Article |
Language: | English |
Published: |
Emerald Group Publishing Ltd
2021
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Online Access: | http://eprints.utem.edu.my/id/eprint/26121/2/10-1108_JHTT-10-2018-0107.PDF http://eprints.utem.edu.my/id/eprint/26121/ https://www.emerald.com/insight/content/doi/10.1108/JHTT-10-2018-0107/full/html https://doi.org/10.1108/JHTT-10-2018-0107 |
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