Integrating TQM Practices And Knowledge Management To Enhance Malaysian Digital Banking
Purpose-The purpose of this study is to develop an integrated model of total quality management (TQM), knowledge management (KM) for Malaysian digital banking financial crime mitigation to enhance bank reputation. Design/methodology/approach-The quantitative study has been carried out in Malaysian b...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidad del Zulia
2019
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| Online Access: | http://eprints.utem.edu.my/id/eprint/24774/2/8%20TQM%20KM%20BANK%20REPUTATION.PDF http://eprints.utem.edu.my/id/eprint/24774/ https://www.produccioncientificaluz.org/index.php/opcion/article/view/31092 |
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