Influence of Demographic Factors on SQ Attributes: The Case of Islamic Banks and Takaful
Both Islamic banks and Takaful play significant roles in providing services not only to Muslim consumers but also to non-Muslim consumers. This paper examines customers perceptions and the influence of demographic factors on service quality attributes of Islamic Banks and Takaful. This study is limi...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universiti Sains Islam Malaysia
2012
|
| Subjects: | |
| Online Access: | http://ddms.usim.edu.my/handle/123456789/5394 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|