Influence of Demographic Factors on SQ Attributes: The Case of Islamic Banks and Takaful
Both Islamic banks and Takaful play significant roles in providing services not only to Muslim consumers but also to non-Muslim consumers. This paper examines customers perceptions and the influence of demographic factors on service quality attributes of Islamic Banks and Takaful. This study is limi...
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| 主要な著者: | , , |
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| フォーマット: | 論文 |
| 言語: | English |
| 出版事項: |
Universiti Sains Islam Malaysia
2012
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| 主題: | |
| オンライン･アクセス: | http://ddms.usim.edu.my/handle/123456789/5394 |
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