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Critical Success Factors in the Implementation of Quality Systems in the Distribution Sector of the Oil Industry in Malaysia

The distribution sector of the oil industry in Malaysia, encompassing a sample of nine distribution worksites, was studied to investigate what the Critical Success Factors (CSFs) in the implementation of quality systems to ISO 9000 were. The data sought would be the C SFs and the leadership qual...

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書誌詳細
第一著者:	Omar, Mohd Yusof
フォーマット:	学位論文
言語:	English English
出版事項:	1998
オンライン･アクセス:	http://psasir.upm.edu.my/id/eprint/8213/1/FEM_1998_1_A.pdf http://psasir.upm.edu.my/id/eprint/8213/
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