Leveraging on social media as a communication channel for improving services of the government of Malaysia

In today’s competition, the private and public sector is taking social media to another level towards achieving their purposes, whether to improve profitability of the company or to improve organizational performance. Ubiquitous and innovative ICTs provide different communication channels for the p...

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Bibliographic Details
Main Authors: Abdullah, Nur Farhana, Nadarajah, Devika, Raja Yusof, Raja Nerina, Abdul Latiff, Ahmad Shaharudin
Format: Article
Language:English
Published: Human Resource Management Academic Research Society 2019
Online Access:http://psasir.upm.edu.my/id/eprint/81218/1/MEDIA.pdf
http://psasir.upm.edu.my/id/eprint/81218/
https://hrmars.com/papers/detail/IJARBSS/6409/Leveraging-on-Social-Media-as-a-Communication-Channel-for-Improving-Services-of-the-Government-of-Malaysia
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