A Case Study: Kolej YPM Kuala Lumpur
Human Resource problems have becoming severe at YPM in general and at Kolej YPM Kuala Lumpur in specific.The problems could be costly if corrective measures are not taken at the early stage as people keep coming and going. This case study is meant to analyse the internal problem of the College...
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| Main Author: | |
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| Format: | Project Paper Report |
| Language: | English English |
| Published: |
1997
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| Online Access: | http://psasir.upm.edu.my/id/eprint/8070/1/GSM_1997_13_A.pdf http://psasir.upm.edu.my/id/eprint/8070/ |
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| Summary: | Human Resource problems have becoming severe at YPM in general
and at Kolej YPM Kuala Lumpur in specific.The problems could be
costly if corrective measures are not taken at the early stage as
people keep coming and going.
This case study is meant to analyse the internal problem of the
College which were due to the miss-communication, lack of managerial
skill among the managers and the strategic planning of the college.
Because of that, people who were not happy left the college even
after having giving service for 3-5 years. Why can't they be loyal to
the college and stay for their life time?
Using the issue of turnover and satisfaction among the employees,
the recommendation given to solve the problem were: Improve the
communication process and enhance the managerial skill among the
managers. |
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