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Influence of employee-focused corporate social responsibility on the turnover intention of employees in small and medium-sized enterprises

The purpose of this research paper is to investigate employee turnover intention among small and medium- sized enterprises in Malaysia (SMEs), where difficulty in retention of employees is recognized as a major issue for SME managers. This study seeks to determine the mediation effect of employer...

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Main Author: Bonaventure, Okolocha Chizoba
Format: Thesis
Language:English
Published: 2016
Online Access:http://psasir.upm.edu.my/id/eprint/69490/1/GSM%202016%2019%20IR.pdf
http://psasir.upm.edu.my/id/eprint/69490/
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spelling my.upm.eprints.694902019-07-03T02:53:01Z http://psasir.upm.edu.my/id/eprint/69490/ Influence of employee-focused corporate social responsibility on the turnover intention of employees in small and medium-sized enterprises Bonaventure, Okolocha Chizoba The purpose of this research paper is to investigate employee turnover intention among small and medium- sized enterprises in Malaysia (SMEs), where difficulty in retention of employees is recognized as a major issue for SME managers. This study seeks to determine the mediation effect of employer brand on employee-focused corporate social responsibility (CSR) and turnover intention. This study uses positivism through a self-administered questionnaire survey with 498 respondents among small and medium-sized enterprises in Selangor, Wilayah Persekutuan Kuala Lumpur, and Johor. This study is significant in a few ways: Firstly, the findings support the relationship between employee-focused CSR and turnover intention. Secondly, employee-focused CSR was found to positively affect perceived employer brand. Thirdly, perceived employer brand was positively related to job satisfaction but the relationship was found not to be statistically significant. However, the relationship between perceived employer brand and organization identification was positive and statistically significant. Fourthly, job satisfaction and organization identification were found to significantly and negatively affect turnover intention. Lastly, the mediating role of perceived employer brand on employee-focused CSR and turnover intention relationship was significant. The implications of this study from both theoretical and managerial perspective were discussed. The study findings are expected to guide SMEs manager and policy makers on employee related decisions and also provide them with insight on the benefits that could be derived from employee focused CSR. Limitations and directions for future research are also discussed. 2016-12 Thesis NonPeerReviewed text en http://psasir.upm.edu.my/id/eprint/69490/1/GSM%202016%2019%20IR.pdf Bonaventure, Okolocha Chizoba (2016) Influence of employee-focused corporate social responsibility on the turnover intention of employees in small and medium-sized enterprises. Masters thesis, Universiti Putra Malaysia.
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description The purpose of this research paper is to investigate employee turnover intention among small and medium- sized enterprises in Malaysia (SMEs), where difficulty in retention of employees is recognized as a major issue for SME managers. This study seeks to determine the mediation effect of employer brand on employee-focused corporate social responsibility (CSR) and turnover intention. This study uses positivism through a self-administered questionnaire survey with 498 respondents among small and medium-sized enterprises in Selangor, Wilayah Persekutuan Kuala Lumpur, and Johor. This study is significant in a few ways: Firstly, the findings support the relationship between employee-focused CSR and turnover intention. Secondly, employee-focused CSR was found to positively affect perceived employer brand. Thirdly, perceived employer brand was positively related to job satisfaction but the relationship was found not to be statistically significant. However, the relationship between perceived employer brand and organization identification was positive and statistically significant. Fourthly, job satisfaction and organization identification were found to significantly and negatively affect turnover intention. Lastly, the mediating role of perceived employer brand on employee-focused CSR and turnover intention relationship was significant. The implications of this study from both theoretical and managerial perspective were discussed. The study findings are expected to guide SMEs manager and policy makers on employee related decisions and also provide them with insight on the benefits that could be derived from employee focused CSR. Limitations and directions for future research are also discussed.
format Thesis
author Bonaventure, Okolocha Chizoba
spellingShingle Bonaventure, Okolocha Chizoba
Influence of employee-focused corporate social responsibility on the turnover intention of employees in small and medium-sized enterprises
author_facet Bonaventure, Okolocha Chizoba
author_sort Bonaventure, Okolocha Chizoba
title Influence of employee-focused corporate social responsibility on the turnover intention of employees in small and medium-sized enterprises
title_short Influence of employee-focused corporate social responsibility on the turnover intention of employees in small and medium-sized enterprises
title_full Influence of employee-focused corporate social responsibility on the turnover intention of employees in small and medium-sized enterprises
title_fullStr Influence of employee-focused corporate social responsibility on the turnover intention of employees in small and medium-sized enterprises
title_full_unstemmed Influence of employee-focused corporate social responsibility on the turnover intention of employees in small and medium-sized enterprises
title_sort influence of employee-focused corporate social responsibility on the turnover intention of employees in small and medium-sized enterprises
publishDate 2016
url http://psasir.upm.edu.my/id/eprint/69490/1/GSM%202016%2019%20IR.pdf
http://psasir.upm.edu.my/id/eprint/69490/
_version_ 1643839506803064832
score 13.211869

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