Differences between service quality and customer satisfaction: implications from tourism industry

This study investigated the effects of Enterococcus faecalis on digestive enzyme activities and short‐chain fatty acid production in fish intestine, resistance against Aeromonas hydrophila and humoral immunity response by 3 experiments on Javanes carp (Puntius gonionotus). The experiment 1 revealed...

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Main Authors: Sherbini, Ayman, Abdul Aziz, Yuhanis, Md Sidin, Samsinar, Raja Yusof, Raja Nerina
格式: Article
语言:English
出版: Serials Publications 2017
在线阅读:http://psasir.upm.edu.my/id/eprint/61474/1/Differences%20between%20service%20quality%20and%20customer%20satisfaction.pdf
http://psasir.upm.edu.my/id/eprint/61474/
http://www.serialsjournals.com/serialjournalmanager/pdf/1514443031.pdf
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