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A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance

Citizen-centric e-governance is an emerging approach in the case of designing and implementing the e-governance systems with the specific focus on the effectiveness. Based on this perspective, the citizens' needs and values on e-governance have to be put first to make these systems effective. T...

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Main Authors: Jafari, Seyed Mohammadbagher, Ali, Noor Azman, Sambasivan, Murali, Said, Mohd Fuaad
Format: Conference or Workshop Item
Language:English
Published: IEEE 2011
Online Access:http://psasir.upm.edu.my/id/eprint/56529/1/A%20respecification%20and%20extension%20of%20DeLone%20and%20McLean%20model%20of%20IS%20success%20in%20the%20citizen-centric%20e-governance.pdf
http://psasir.upm.edu.my/id/eprint/56529/
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spelling my.upm.eprints.565292017-08-01T08:54:16Z http://psasir.upm.edu.my/id/eprint/56529/ A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance Jafari, Seyed Mohammadbagher Ali, Noor Azman Sambasivan, Murali Said, Mohd Fuaad Citizen-centric e-governance is an emerging approach in the case of designing and implementing the e-governance systems with the specific focus on the effectiveness. Based on this perspective, the citizens' needs and values on e-governance have to be put first to make these systems effective. This study is an attempt to explore and propose the needs and values of citizens on the e-governance systems based on the determinants of information system (IS) success in the DeLone and McLean 2003 (D&M 2003) model of IS success. After conducting a comprehensive literature review, this study proposed new determinants of e-governance success and the citizen-centric e-governance success model. This model can be considered as the respecified and extended model of D&M 2003 model of IS success in the specific context of the citizen-centric e-governance systems. IEEE 2011 Conference or Workshop Item PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/56529/1/A%20respecification%20and%20extension%20of%20DeLone%20and%20McLean%20model%20of%20IS%20success%20in%20the%20citizen-centric%20e-governance.pdf Jafari, Seyed Mohammadbagher and Ali, Noor Azman and Sambasivan, Murali and Said, Mohd Fuaad (2011) A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance. In: 2011 IEEE International Conference on Information Reuse and Integration (IRI 2011), 3-5 Aug. 2011, Las Vegas, Nevada, United States. (pp. 342-346). 10.1109/IRI.2011.6009571
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description Citizen-centric e-governance is an emerging approach in the case of designing and implementing the e-governance systems with the specific focus on the effectiveness. Based on this perspective, the citizens' needs and values on e-governance have to be put first to make these systems effective. This study is an attempt to explore and propose the needs and values of citizens on the e-governance systems based on the determinants of information system (IS) success in the DeLone and McLean 2003 (D&M 2003) model of IS success. After conducting a comprehensive literature review, this study proposed new determinants of e-governance success and the citizen-centric e-governance success model. This model can be considered as the respecified and extended model of D&M 2003 model of IS success in the specific context of the citizen-centric e-governance systems.
format Conference or Workshop Item
author Jafari, Seyed Mohammadbagher
Ali, Noor Azman
Sambasivan, Murali
Said, Mohd Fuaad
spellingShingle Jafari, Seyed Mohammadbagher
Ali, Noor Azman
Sambasivan, Murali
Said, Mohd Fuaad
A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
author_facet Jafari, Seyed Mohammadbagher
Ali, Noor Azman
Sambasivan, Murali
Said, Mohd Fuaad
author_sort Jafari, Seyed Mohammadbagher
title A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
title_short A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
title_full A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
title_fullStr A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
title_full_unstemmed A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
title_sort respecification and extension of delone and mclean model of is success in the citizen-centric e-governance
publisher IEEE
publishDate 2011
url http://psasir.upm.edu.my/id/eprint/56529/1/A%20respecification%20and%20extension%20of%20DeLone%20and%20McLean%20model%20of%20IS%20success%20in%20the%20citizen-centric%20e-governance.pdf
http://psasir.upm.edu.my/id/eprint/56529/
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score 13.211869

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