Development of orthopaedic outpatient clinic scheduling information system for performance improvement

Long patients’ waiting time (PWT) and clinic overtime are common problems encountered in outpatient clinics. These usually occur in high demand clinics such as orthopaedics and cardiology. The Orthopaedic Specialist Outpatient Clinic of Hospital Serdang, Malaysia (OSOC) is facing same problems. In 2...

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Bibliographic Details
Main Author: Pah , Pin Shang
Format: Thesis
Language:English
Published: 2014
Online Access:http://psasir.upm.edu.my/id/eprint/47969/1/FK%202014%2020R.pdf
http://psasir.upm.edu.my/id/eprint/47969/
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