E-complaint system for internal customer in Royal Malaysian Police Force using formal language method
The effectiveness to respond to customers' feedback also depends on an effective workflow. By having an effective method and workflow, the management can response immediately, hence improves the quality of services and facilities offered. The aim of this paper is to analyze the development of a...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
INSInet Publications
2013
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| Online Access: | http://psasir.upm.edu.my/id/eprint/30664/1/E.pdf http://psasir.upm.edu.my/id/eprint/30664/ http://ajbasweb.com/old/ajbas/2013/March/375-384.pdf |
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