Cover Image

A conceptual knowledge management framework in consultancy services

In 2007, Universiti Tenaga Nasional (UNITEN) was established as one of the first private universities in Malaysia that provides quality and excellent services in education (teaching and learning), research, and consultancy. Along with the establishment, the UNITEN Training and Consultancy (UTC) Unit...

Full description

Saved in:
Bibliographic Details
Main Authors: Farid, N.A.B.M., Ahmad, M.S.
Format: Conference Paper
Language:English
Published: 2017
Subjects:
Consultancy Services
KM Framework
Knowledge Management
Online Access:http://dspace.uniten.edu.my:8080/jspui/handle/123456789/369
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uniten.dspace-369
record_format dspace
spelling my.uniten.dspace-3692017-07-30T22:14:57Z A conceptual knowledge management framework in consultancy services Farid, N.A.B.M. Ahmad, M.S. Consultancy Services KM Framework Knowledge Management In 2007, Universiti Tenaga Nasional (UNITEN) was established as one of the first private universities in Malaysia that provides quality and excellent services in education (teaching and learning), research, and consultancy. Along with the establishment, the UNITEN Training and Consultancy (UTC) Unit was instituted as a channel for UNITEN lecturers in extending their skills to the external parties relating to consultancy, training, and short courses. However, there exists no platform for the knowledge created out of these jobs to be shared with other lecturers. This paper proposes the development of a conceptual knowledge management framework as a new consultancy service framework encompassing both internal UNITEN processes and its clients. © 2011 IEEE. 2017-07-25T03:14:10Z 2017-07-25T03:14:10Z 2011 Conference Paper https://www.scopus.com/inward/record.uri?eid=2-s2.0-84856438024&doi=10.1109%2fICIMU.2011.6122718&partnerID=40&md5=99e191460b7c883e6e872e8806f2a523 http://dspace.uniten.edu.my:8080/jspui/handle/123456789/369 10.1109/ICIMU.2011.6122718 2-s2.0-84856438024 en 2011 International Conference on Information Technology and Multimedia
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
language English
topic Consultancy Services
KM Framework
Knowledge Management
spellingShingle Consultancy Services
KM Framework
Knowledge Management
Farid, N.A.B.M.
Ahmad, M.S.
A conceptual knowledge management framework in consultancy services
description In 2007, Universiti Tenaga Nasional (UNITEN) was established as one of the first private universities in Malaysia that provides quality and excellent services in education (teaching and learning), research, and consultancy. Along with the establishment, the UNITEN Training and Consultancy (UTC) Unit was instituted as a channel for UNITEN lecturers in extending their skills to the external parties relating to consultancy, training, and short courses. However, there exists no platform for the knowledge created out of these jobs to be shared with other lecturers. This paper proposes the development of a conceptual knowledge management framework as a new consultancy service framework encompassing both internal UNITEN processes and its clients. © 2011 IEEE.
format Conference Paper
author Farid, N.A.B.M.
Ahmad, M.S.
author_facet Farid, N.A.B.M.
Ahmad, M.S.
author_sort Farid, N.A.B.M.
title A conceptual knowledge management framework in consultancy services
title_short A conceptual knowledge management framework in consultancy services
title_full A conceptual knowledge management framework in consultancy services
title_fullStr A conceptual knowledge management framework in consultancy services
title_full_unstemmed A conceptual knowledge management framework in consultancy services
title_sort conceptual knowledge management framework in consultancy services
publishDate 2017
url http://dspace.uniten.edu.my:8080/jspui/handle/123456789/369
_version_ 1644492232613429248
score 13.222552

Similar Items