Effective implementation of the balanced scorecard in the Sarawak Public Sector: a case study on Sarawak State Treasury Department
This paper aims to examine the use of the balanced scorecard (BSC) as a performance management tool in the Sarawak public sector, drawing on the Sarawak State Treasury Department as a case study. It seeks to identify issues and challenges, critical success factor, impact on the agency in implemen...
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| Format: | Thesis |
| Language: | English |
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Universiti Malaysia Sarawak, (UNIMAS)
2013
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| Online Access: | http://ir.unimas.my/id/eprint/9091/1/Sharifah%20Rodziah.pdf http://ir.unimas.my/id/eprint/9091/ |
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