WEB-BASED LOST ITEM COMPLAINT SYSTEM WITH CHATBOT FOR DAHLIA RESIDENTIAL COLLEGE

The purpose of the project is to develop a web system called Web-Based Lost Item Complaint System with Chatbot that helps Dahlia Residential College to manage their complaints on lost item and give a more centralized platform to do complaints. Furthermore, the literature review on existing applicati...

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Main Author: Muhammad Ashraff, Aman
Format: Final Year Project Report
Language:English
English
Published: Universiti Malaysia Sarawak, (UNIMAS) 2023
Subjects:
Online Access:http://ir.unimas.my/id/eprint/44259/1/Muhammad%20Ashraff%2024pgs.pdf
http://ir.unimas.my/id/eprint/44259/5/Muhammad%20Ashraff%20ft.pdf
http://ir.unimas.my/id/eprint/44259/
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spelling my.unimas.ir.442592024-09-24T04:56:59Z http://ir.unimas.my/id/eprint/44259/ WEB-BASED LOST ITEM COMPLAINT SYSTEM WITH CHATBOT FOR DAHLIA RESIDENTIAL COLLEGE Muhammad Ashraff, Aman QA Mathematics The purpose of the project is to develop a web system called Web-Based Lost Item Complaint System with Chatbot that helps Dahlia Residential College to manage their complaints on lost item and give a more centralized platform to do complaints. Furthermore, the literature review on existing application is carried out to study the features, depiction and functionality implemented in the applications. An interview will be conducted to gather more information regarding the clients desired outcome of the project. Afterwards, the requirements are analyzed depicted into flowcharts, data flow diagram and entity relationship diagram. Moreover, Agile methodology is selected to ensure that the project is meticulously finish and evaluated by users. Furthermore, the implementation showcases the application use to design the system prototype along with the features and functionality. Implementations done are based on the data flow diagram and wireframes. The testing phase is where the functional testing that uses test cases and non-functional testing where the system is analysed through different factors such as performance, security and usability. Overall, the web-based prototype has its own achievements with a few limitations and constraints. The system is further discussed of its potential future deployment. The system aspires to bring benefits to Dahlia Residential College in providing a convenient system that can be accessed online to place their lost item complaints so that it can be address to the management swiftly. Universiti Malaysia Sarawak, (UNIMAS) 2023 Final Year Project Report NonPeerReviewed text en http://ir.unimas.my/id/eprint/44259/1/Muhammad%20Ashraff%2024pgs.pdf text en http://ir.unimas.my/id/eprint/44259/5/Muhammad%20Ashraff%20ft.pdf Muhammad Ashraff, Aman (2023) WEB-BASED LOST ITEM COMPLAINT SYSTEM WITH CHATBOT FOR DAHLIA RESIDENTIAL COLLEGE. [Final Year Project Report] (Unpublished)
institution Universiti Malaysia Sarawak
building Centre for Academic Information Services (CAIS)
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sarawak
content_source UNIMAS Institutional Repository
url_provider http://ir.unimas.my/
language English
English
topic QA Mathematics
spellingShingle QA Mathematics
Muhammad Ashraff, Aman
WEB-BASED LOST ITEM COMPLAINT SYSTEM WITH CHATBOT FOR DAHLIA RESIDENTIAL COLLEGE
description The purpose of the project is to develop a web system called Web-Based Lost Item Complaint System with Chatbot that helps Dahlia Residential College to manage their complaints on lost item and give a more centralized platform to do complaints. Furthermore, the literature review on existing application is carried out to study the features, depiction and functionality implemented in the applications. An interview will be conducted to gather more information regarding the clients desired outcome of the project. Afterwards, the requirements are analyzed depicted into flowcharts, data flow diagram and entity relationship diagram. Moreover, Agile methodology is selected to ensure that the project is meticulously finish and evaluated by users. Furthermore, the implementation showcases the application use to design the system prototype along with the features and functionality. Implementations done are based on the data flow diagram and wireframes. The testing phase is where the functional testing that uses test cases and non-functional testing where the system is analysed through different factors such as performance, security and usability. Overall, the web-based prototype has its own achievements with a few limitations and constraints. The system is further discussed of its potential future deployment. The system aspires to bring benefits to Dahlia Residential College in providing a convenient system that can be accessed online to place their lost item complaints so that it can be address to the management swiftly.
format Final Year Project Report
author Muhammad Ashraff, Aman
author_facet Muhammad Ashraff, Aman
author_sort Muhammad Ashraff, Aman
title WEB-BASED LOST ITEM COMPLAINT SYSTEM WITH CHATBOT FOR DAHLIA RESIDENTIAL COLLEGE
title_short WEB-BASED LOST ITEM COMPLAINT SYSTEM WITH CHATBOT FOR DAHLIA RESIDENTIAL COLLEGE
title_full WEB-BASED LOST ITEM COMPLAINT SYSTEM WITH CHATBOT FOR DAHLIA RESIDENTIAL COLLEGE
title_fullStr WEB-BASED LOST ITEM COMPLAINT SYSTEM WITH CHATBOT FOR DAHLIA RESIDENTIAL COLLEGE
title_full_unstemmed WEB-BASED LOST ITEM COMPLAINT SYSTEM WITH CHATBOT FOR DAHLIA RESIDENTIAL COLLEGE
title_sort web-based lost item complaint system with chatbot for dahlia residential college
publisher Universiti Malaysia Sarawak, (UNIMAS)
publishDate 2023
url http://ir.unimas.my/id/eprint/44259/1/Muhammad%20Ashraff%2024pgs.pdf
http://ir.unimas.my/id/eprint/44259/5/Muhammad%20Ashraff%20ft.pdf
http://ir.unimas.my/id/eprint/44259/
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score 13.211869