WEB-BASED LOST ITEM COMPLAINT SYSTEM WITH CHATBOT FOR DAHLIA RESIDENTIAL COLLEGE
The purpose of the project is to develop a web system called Web-Based Lost Item Complaint System with Chatbot that helps Dahlia Residential College to manage their complaints on lost item and give a more centralized platform to do complaints. Furthermore, the literature review on existing applicati...
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| Main Author: | |
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| Format: | Final Year Project Report |
| Language: | English English |
| Published: |
Universiti Malaysia Sarawak, (UNIMAS)
2023
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| Online Access: | http://ir.unimas.my/id/eprint/44259/1/Muhammad%20Ashraff%2024pgs.pdf http://ir.unimas.my/id/eprint/44259/5/Muhammad%20Ashraff%20ft.pdf http://ir.unimas.my/id/eprint/44259/ |
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| Summary: | The purpose of the project is to develop a web system called Web-Based Lost Item Complaint System with Chatbot that helps Dahlia Residential College to manage their complaints on lost item and give a more centralized platform to do complaints. Furthermore, the literature review on existing application is carried out to study the features, depiction and functionality implemented in the applications. An interview will be conducted to gather more information regarding the clients desired outcome of the project. Afterwards, the requirements
are analyzed depicted into flowcharts, data flow diagram and entity relationship diagram. Moreover, Agile methodology is selected to ensure that the project is meticulously finish and
evaluated by users. Furthermore, the implementation showcases the application use to design the system prototype along with the features and functionality. Implementations done are based
on the data flow diagram and wireframes. The testing phase is where the functional testing that uses test cases and non-functional testing where the system is analysed through different factors such as performance, security and usability. Overall, the web-based prototype has its own achievements with a few limitations and constraints. The system is further discussed of its potential future deployment. The system aspires to bring benefits to Dahlia Residential College
in providing a convenient system that can be accessed online to place their lost item complaints so that it can be address to the management swiftly. |
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