Measuring Facilities Management Practice and Consumers' Satisfaction: A Case Study of Shopping Malls in Sarawak
This article intends to impart a clearer perception on the satisfactory on consumers' experiences in shopping malls from the facilities management (FM) practices perspective. In achieving commercial prosperity, shopping malls often neglect their obligation to fulfill consumers' satisfactio...
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| Main Authors: | , , , , , , |
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| Format: | Proceeding |
| Language: | English |
| Published: |
EAI
2021
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/40905/1/Measuring%20Facilities.pdf http://ir.unimas.my/id/eprint/40905/ https://eudl.eu/proceedings/DESIGN-DECODED/2021 |
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