The effects of total quality management practices on sustainable performance: perspective from Malaysia
This study seeks to investigate the relationship between total quality management (TQM) practices and sustainable performance. Data were collected from 4- and 5-stars hotels in Malaysia from June to December 2018. Based on a sample of 121 valid responses, empirical results indicate that TQM practic...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Inderscience Enterprises Ltd.
2022
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/38706/3/The%20effects%20-%20Copy.pdf http://ir.unimas.my/id/eprint/38706/ https://www.inderscience.com/info/inarticle.php?artid=123067 |
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