Skills Influence on Service Quality Among Tourist Guide
The services provided by tourist guides are based on their professional skills. These individuals are responsible for guiding groups of tourists and ensuring their safety and comfort. Besides having the necessary knowledge about the tourism industry, they also need to develop their skills in dealing...
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Main Authors: | Emirudziawati, Juni, Ida Juliana, Hutasuhut |
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Format: | Article |
Language: | English |
Published: |
Jabatan Pendidikan Politeknik dan Kolej Komuniti
2024
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Subjects: | |
Online Access: | http://ir.unimas.my/id/eprint/46871/1/8%2BJuni%2BService%2BQuality.pdf http://ir.unimas.my/id/eprint/46871/ https://app.mypolycc.edu.my/journal/index.php/PMJSSH/article/view/579 |
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