A Survey of Parent Satisfaction Level Using Service Quality Towards Private Kindergarten in Kuching
This study examines parents' satisfaction towards service quality of private kindergarten in Kuching. Five dimensions in SERVQUAL are applied as the indicators to influence parents' satisfaction. There are 400 sets of questionnaire distributed to the respondents and the response rate is 1...
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| Format: | Final Year Project Report |
| Language: | English |
| Published: |
Universiti Malaysia Sarawak (UNIMAS)
2019
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| Online Access: | http://ir.unimas.my/id/eprint/38012/4/Angelia%20Ling%20ft.pdf http://ir.unimas.my/id/eprint/38012/ |
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