Pembangunan kerangka kerja strategik CRM-I: Kajian kes di Institusi Pengajian Tinggi Awam
The 2nd International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) organized by Universiti Malaysia Perlis (UniMAP), 12th - 14th November 2010 at Bayview Beach Resort, Penang, Malaysia.
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Main Authors: | Nor Hapiza, Mohd Ariffin, Dr, Abd Razak, Hamdan, Prof. Dr., Khairuddin, Omar, Prof. Dr. |
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Other Authors: | hapiza@tmsk.uitm.edu.my |
Format: | Working Paper |
Language: | other |
Published: |
Universiti Malaysia Perlis (UniMAP)
2011
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Subjects: | |
Online Access: | http://dspace.unimap.edu.my/xmlui/handle/123456789/11772 |
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