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Exploring sustainable human resource practices and framework in star-rated hotels

Extensive attention has been paid to environmental issues when evaluating the sustainability of organisations, and little attention has been paid to sustainable human capital practices. The literature shows contradictions and gaps among theoretical propositions, empirical findings, and the realities...

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Main Authors: Jennifer Kim Lian Chan, Steward Giman anak Stephen, Andi Tamsang Andi Kele
Format: Article
Language:English
Published: MDPI 2021
Subjects:
HF5549-5549.5 Personnel management. Employment management
TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Online Access:https://eprints.ums.edu.my/id/eprint/42436/1/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/42436/
https://doi.org/10.3390/su13169024
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spelling my.ums.eprints.424362024-12-30T01:46:34Z https://eprints.ums.edu.my/id/eprint/42436/ Exploring sustainable human resource practices and framework in star-rated hotels Jennifer Kim Lian Chan Steward Giman anak Stephen Andi Tamsang Andi Kele HF5549-5549.5 Personnel management. Employment management TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service Extensive attention has been paid to environmental issues when evaluating the sustainability of organisations, and little attention has been paid to sustainable human capital practices. The literature shows contradictions and gaps among theoretical propositions, empirical findings, and the realities of human resource management (HRM). Theoretical approaches and empirical studies state that effective HRM is essential, yet in actual practice and employment conditions, the importance of effective HRM is not reflected. Thus, this paper aims to determine the critical emerging issues that affect human resource practices and management in the current employment context, as well as proposes a sustainable human resource framework for the hotel industry. Data were collected via in-depth focus group interviews with 40 respondents from operational, supervisorial, and managerial positions in the Malaysia hotel industry. The proposed model of sustainable human resource practices can yield a wide selection of tangible and intangible benefits. The findings benefit the hotel organisations by identifying the needs of their employees, a more in-depth point of view, and their thoughts about their organisations. This paper provides a new perspective of sustainable HRM practices by applying resource-based view theory on managing people as the “resource”, specifically in the hotel industry. MDPI 2021 Article NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/42436/1/FULL%20TEXT.pdf Jennifer Kim Lian Chan and Steward Giman anak Stephen and Andi Tamsang Andi Kele (2021) Exploring sustainable human resource practices and framework in star-rated hotels. Sustainability, 13. pp. 1-15. https://doi.org/10.3390/su13169024
institution Universiti Malaysia Sabah
building UMS Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Sabah
content_source UMS Institutional Repository
url_provider http://eprints.ums.edu.my/
language English
topic HF5549-5549.5 Personnel management. Employment management
TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
spellingShingle HF5549-5549.5 Personnel management. Employment management
TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Jennifer Kim Lian Chan
Steward Giman anak Stephen
Andi Tamsang Andi Kele
Exploring sustainable human resource practices and framework in star-rated hotels
description Extensive attention has been paid to environmental issues when evaluating the sustainability of organisations, and little attention has been paid to sustainable human capital practices. The literature shows contradictions and gaps among theoretical propositions, empirical findings, and the realities of human resource management (HRM). Theoretical approaches and empirical studies state that effective HRM is essential, yet in actual practice and employment conditions, the importance of effective HRM is not reflected. Thus, this paper aims to determine the critical emerging issues that affect human resource practices and management in the current employment context, as well as proposes a sustainable human resource framework for the hotel industry. Data were collected via in-depth focus group interviews with 40 respondents from operational, supervisorial, and managerial positions in the Malaysia hotel industry. The proposed model of sustainable human resource practices can yield a wide selection of tangible and intangible benefits. The findings benefit the hotel organisations by identifying the needs of their employees, a more in-depth point of view, and their thoughts about their organisations. This paper provides a new perspective of sustainable HRM practices by applying resource-based view theory on managing people as the “resource”, specifically in the hotel industry.
format Article
author Jennifer Kim Lian Chan
Steward Giman anak Stephen
Andi Tamsang Andi Kele
author_facet Jennifer Kim Lian Chan
Steward Giman anak Stephen
Andi Tamsang Andi Kele
author_sort Jennifer Kim Lian Chan
title Exploring sustainable human resource practices and framework in star-rated hotels
title_short Exploring sustainable human resource practices and framework in star-rated hotels
title_full Exploring sustainable human resource practices and framework in star-rated hotels
title_fullStr Exploring sustainable human resource practices and framework in star-rated hotels
title_full_unstemmed Exploring sustainable human resource practices and framework in star-rated hotels
title_sort exploring sustainable human resource practices and framework in star-rated hotels
publisher MDPI
publishDate 2021
url https://eprints.ums.edu.my/id/eprint/42436/1/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/42436/
https://doi.org/10.3390/su13169024
_version_ 1819911299203596288
score 13.223943

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