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The Role of Transformational Leadership and Psychological Capital in the Hotel Industry: A Sustainable Approach to Reducing Turnover Intention

With the high level of importance placed on service delivery and the elevated turnover rate experienced in the hotel industry, this study was conducted to explore the influences of perceived transformational leadership on the cross-cultural psychological capital and turnover intentions of frontline...

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Bibliographic Details
Main Authors: Daria Gom, Tek, Mary Monica Jiony, Geoffrey Harvey Tanakinjal, Stephen Sondoh Jr
Format: Article
Language:English
English
Published: MDPI 2021
Subjects:
TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Online Access:https://eprints.ums.edu.my/id/eprint/33073/1/The%20Role%20of%20Transformational%20Leadership%20and%20Psychological%20Capital%20in%20the%20Hotel%20Industry.pdf
https://eprints.ums.edu.my/id/eprint/33073/2/The%20Role%20of%20Transformational%20Leadership%20and%20Psychological%20Capital%20in%20the%20Hotel%20Industry1.pdf
https://eprints.ums.edu.my/id/eprint/33073/
https://www.mdpi.com/2071-1050/13/19/10799
https://doi.org/10.3390/su131910799
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https://eprints.ums.edu.my/id/eprint/33073/1/The%20Role%20of%20Transformational%20Leadership%20and%20Psychological%20Capital%20in%20the%20Hotel%20Industry.pdf
https://eprints.ums.edu.my/id/eprint/33073/2/The%20Role%20of%20Transformational%20Leadership%20and%20Psychological%20Capital%20in%20the%20Hotel%20Industry1.pdf
https://eprints.ums.edu.my/id/eprint/33073/
https://www.mdpi.com/2071-1050/13/19/10799
https://doi.org/10.3390/su131910799

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